Snow removal FAQ
GENERAL
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Snow removal after every snowfall over 1 cm—no additional charges.
Unlimited visits, ensuring snow is cleared within 24 hours of the snowfall’s end.
For ongoing snowfall, we clear once every 24 hours to keep paths accessible.
Unlimited application of ice melt, applied as needed, at no extra cost.
Coverage includes the public sidewalk and any walkways around the building.
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We clear snow once daily during multi-day snowfalls of 2 cm or more per day.
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We serve residential properties throughout Edmonton and surrounding areas. Contact us to confirm your specific locations.
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Yes, we offer snow removal services for a variety of property types, including commercial and multi-family properties. Reach out to discuss custom plans.
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If any area is missed, just let us know, and we’ll send a crew back at no charge. We stand behind our satisfaction guarantee.
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Yes, we can add additional areas. Just specify them during booking, and we’ll adjust your plan.
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No, we offer flexible, no-contract plans for snow removal. Cancel anytime if your needs change.
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You can cancel any time without penalty. Just give us notice, and we’ll adjust your service.
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Ice melt is a de-icing product applied to prevent slick surfaces. We use it as needed to ensure walkways and other areas stay safe.
Booking
Pricing AND PAYMENT
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Our residential plans start at $197/month. Pricing depends on property size and specific requirements.
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No, we don’t charge extra for heavy or frequent snowfalls.
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Yes, we offer discounts for clients with multiple properties. Contact us for a custom quote.
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Our pricing includes unlimited visits regardless of snow frequency, so we do not offer discounts for no-snow months.
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We currently offer full-season plans to ensure consistent service for all clients.
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Our payment process is fully online, so we do not accept cash payments directly to crew members. Please contact us for alternative payment methods if needed.
SERVICE DETAILS
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Your snow will be cleared within 24 hours after snowfall ends.
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We clear snow once daily during multi-day snowfalls (minimum 1 cm per day).
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Crews typically start early in the morning to ensure prompt clearing.
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We begin clearing once snowfall ends, with all properties cleared within 24 hours.
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Crews are dispatched promptly after snowfall ends.
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We use commercial-grade snowblowers, plows, and hand shovels for precise, effective snow removal on all surfaces.
Customization Options
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Yes, we can add additional areas. Just specify them during booking, and we’ll adjust your plan.
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Yes, we can customize the area of your driveway or property that you need cleared. Let us know your specific requirements when you sign up.
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Yes, we offer customizable service options. Just let us know your needs during booking.
Cancellation and Contracts
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No, we offer flexible, no-contract plans for snow removal. You can cancel anytime if your needs change.
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You can cancel any time without penalty. Just give us notice, and we’ll adjust your service.
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No, we don’t charge extra for heavy or frequent snowfalls.
